Cancellation Policy
Your membership is set to automatically renew at the end of each billing cycle to ensure uninterrupted access to our services. If you wish to cancel your membership, you may do so at any time.
We always send an email reminder 7 days before your membership renewal to inform you of the upcoming charge. This gives you ample time to review your subscription and make any changes if needed.
To cancel, simply visit your account settings and follow the cancellation instructions. Alternatively, you can reach out to our support team at support@tradetravelchill.club, and we will assist you with the process.
Please note that cancellations must be made before the renewal date to avoid being charged for the next billing cycle. Once canceled, your membership benefits will remain active until the end of your current billing period.
Refund Policy
We offer refunds for initial sign-ups if requested within 48 hours of purchase. If you are unsatisfied with your membership and would like to request a refund, please contact us at support@tradetravelchill.club within this timeframe, and we will process your request.
However, if you have already used the first month of your membership and your subscription has renewed automatically, we do not issue refunds for the renewal charge. It is the member’s responsibility to cancel before the next billing cycle if they do not wish to continue.
We do not issue partial refunds for any membership duration (monthly, 6-month, or 12-month plans) once the 48-hour refund period has passed. All membership payments are final after this timeframe.
By signing up for our membership, you agree to these terms. If you have any concerns or need clarification, feel free to reach out to our support team.