Effective Date: 1/4/2021
1. Overview
This Fulfillment Policy outlines the terms and conditions governing the fulfillment of online courses provided by Trade Travel Chill Pty Ltd and Trade Travel Chill LLC trading as “Trade Travel Chill” (“we,” “us,” or “our”). By purchasing and accessing our courses, you (“the customer” or “you”) agree to abide by the terms set forth in this policy.
2. Course Access
Upon successful payment, you will receive an email containing access details to the course materials. Access will be granted for the duration specified in the course description.
3. Course Content
All course content, including but not limited to videos, documents, exercises, and assessments, is the intellectual property of Trade travel Chill and is protected by copyright laws. You may not reproduce, distribute, or display any part of the course materials without explicit permission.
4. Refund Policy
We offer a 48-hour money-back guarantee, starting from the date of purchase. If you are dissatisfied with the course for any reason, please contact us at [email protected] for a full refund. Refunds may take 10 business days to process.
5. Support
We are committed to providing support for any technical issues you encounter while accessing the course materials. For questions or assistance, please contact our support team at [email protected]
6. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
7. Termination of Access
We reserve the right to terminate your access to the course materials in the event of any violation of our terms and policies.
8. Modifications to the Fulfillment Policy
We may update and modify this Fulfillment Policy from time to time. Any changes will be effective upon posting on our website. It is your responsibility to review this policy periodically.
9. Contact Us
If you have any questions or concerns regarding this Fulfillment Policy, please contact us at [email protected]